Privacy policy

Last updated: 15 January 2026

Discover North Shore ("we", "us", or "our") is committed to protecting your privacy and handling your personal information in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and protect personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy applies to all users of our website discovernorthshore.com.au and related services.

1. Who We Are

Business name: Discover North Shore
Address: 13/600 Military Road, Mosman NSW, Australia
Website: discovernorthshore.com.au

2. What Personal Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Email address

  • Any information you submit via contact forms

  • Preferences related to events or content

We may also collect non-identifying information automatically when you visit our website, such as:

  • IP address

  • Browser type and version

  • Pages visited and time spent on the website

  • Referring website addresses

3. How We Collect Personal Information

We collect personal information when you:

  • Subscribe to our newsletter

  • Complete a contact or enquiry form

  • Interact with our website or content

  • Communicate with us via email or social media

We also use cookies and similar technologies to collect website usage data to help improve our website and services.

4. Use of Personal Information

We use personal information for the following purposes:

  • To deliver our free weekly newsletter featuring events and experiences on Sydney’s North Shore

  • To communicate with you, respond to enquiries, or provide updates

  • To improve our website, content, and services

  • To analyse website usage and performance

  • To comply with legal and regulatory obligations

We will not sell your personal information to third parties.

5. Email Marketing and Newsletter

When you subscribe to the Discover North Shore newsletter, we collect your name and email address for the purpose of sending you email communications.

We use Flodesk, a third-party email marketing platform, to manage and send our newsletters and email communications. Your personal information is stored and processed by Flodesk in accordance with its privacy practices and applicable data protection laws.

You may unsubscribe from our emails at any time by clicking the unsubscribe link included in every email.

6. Disclosure of Personal Information

We may disclose personal information to:

  • Third-party service providers who assist us in operating our website or delivering services (such as email marketing platforms)

  • Professional advisers where required (such as legal or accounting services)

  • Government authorities where required by law

We take reasonable steps to ensure that any third parties we share information with handle it in accordance with applicable privacy laws.

7. Overseas Disclosure

Some third-party service providers (including Flodesk) may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that overseas recipients handle personal information in a manner consistent with Australian privacy laws.

8. Cookies and Analytics

Our website may use cookies and similar technologies to:

  • Analyse website traffic and usage

  • Improve user experience

  • Measure the effectiveness of content

You can choose to disable cookies through your browser settings, however this may affect website functionality.

9. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

10. Access and Correction

You may request access to personal information we hold about you and request corrections if you believe the information is inaccurate, out of date, incomplete, or misleading.

Requests can be made by contacting us using the details below.

11. Complaints

If you believe we have breached the Australian Privacy Principles or mishandled your personal information, you may contact us to make a complaint.

We will investigate complaints and respond within a reasonable timeframe.

If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

Your continued use of the website after changes are made indicates your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle personal information, you may contact us: